So I walk into a Best Buy and I hear this sound like a squeeky toy or something and every time it goes off, the staff start clapping. WTF? It's kinda creepy. Looks like a bloody cult. What do you think? Why do they do this?

We had that briefly at Future Shop downtown when I worked there.

It was supposed to alert customers that we're close by, and also alert shoplifters that they had better
watch out, because staff were near.

I'm serious, but that stupid squeaking toy didn't last long. But I don't know about Best Buy's clapping thing, though.

One manager (who now manages the Broadway future shop) had which ever employee had the lowest
PSP (extended warranty sales) wear an embarrassing toy monkey on their back. Again, that didn't last long.

Extended warranty sales? That's what it's all about?

yup, every morning, there's a stupid morning meeting that lasts 30 minutes, where they pound it into our heads
about how psp is so good for the customer, and how we should sell it to the customers,
because 'customers want it'. yeah, right!

If a future shop employee tried to see me an extended warranty on a name brand product like oh, I don't know....sony, I'd think they were nuts. What are they implying, sony is an inferior product?

Or better yet, tell them to not mention the extended warranty at all or you'll walk.

yeah, tell them that.

if you tell them your credit card covers it, there's lines we'd have to say to customers too
about why they should still buy the psp.

or if it's a gift, etc.

Then you smile and walk out.

the salespeople are usually good people, but head office is on the store managers' case,
then the store managers are on the department sales managers case (the dsm's), who
get on the salespeoples case.

it's a pyramid scheme, because all the money goes back to the top to pay off the
head office guys' crazy salaries.

I got suckered by a future shop employee selling me extended warranty... She explained it to me and at first I said no thanks... Then as she was ringing me through she told me that with the extended warranty if something happened to the GPS I could bring it back to the store and if they coudln't replace it with a new one I could get the next level up model... And since tomtom was coming out with a new model soon they would likely stop carrying the model I was buying... So I got it thinking nothing will probably happen to it anyway but it's only 30 bucks right... 2 months later my boyfriend is driving and the thing just turns off... We thought it was the battery so I plugged it in and still nothing... We took it back they didn't have a replacement so the guys says extended warranty doesn't work like that whoever sold it to you lied... So we said ok get me a replacement that's even written in the warranty... He said we don't have one I can give you your money back and you can go to the Future Shop in Burnaby to get another one, they have them in stock... So he refunded on a Future Shop card and said we coudln't get the money back for the extended warranty.


I'll never shop at Future Shop again.

i have a sony 46" 1080p lcd, a sony ps3, a sony cell phone, they're all great products.

Someone at bestbuy has the claP?

I had two sony headphones with an "unbreakable" cord and a sony minidisc player and all of them broke within about 6 months of purchase. I don't buy sony anymore.

I once went into Future Shop and insisted that I deal with the manager (there's a reason why...it's coming). He accompanied me as I browsed TV's and surround sound systems. Eventually I selected a large screen TV and surround sound sytem that totalled just over $3,000. The entire process probably took about an hour.

As we were standing at the check-out he gave me the BS about the extended warranty. I then asked why I needed an extended warranty ifI was buying "top quality" products. He told me it gave me extra protection, etc,etc,etc. I then told him I wasn't going to buy any products that needed "extra-protection" because they were obviously inferior. He got mad and told me I wasted his time.

I smiled and told him he bullied a female friend of mine into buying a warranty she didn't need and that my "shopping" cost him time and most likely money because while he was busy with me he wasn't making sales (the place was a zoo). I said he cost her money, so I cost him money. Everyone is even. He actually told me to F.O.

It was great. I love revenge.

^ haha, he totally deserved it.

I figured it would have made a great prank to go into the Best Buy and bring a squeeky toy with me, but they didn't have the squeeky toy sound thing on, so I didn't even bother bringing it out. It probably would have been funny to see how long it would take for them to figure out that it was me as I hide behind some shelves.

Yeah, they are all made in China. Hahahahahahahahahahahahahahaha!

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